Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

My friend and I experienced issues with undisclosed fees at Royalton Chic Cancun, the pools were too cold, and the room noise disturbed our sleep. However, the modern property, exceptional food, and hospitable staff made up for it. Overall, a luxurious stay with some room for improvement.

Despite minor inconveniences, the Royalton Chic Cancun wowed me! The Diamond package was worth it for impeccable service. The beachfront suite, 24-hr room service, and fun rooftop parties made my stay unforgettable. I'll cherish the memories and can't wait to return. A true Mexican paradise!

Breakfast was plentiful. Staff were super friendly. The spa and beach access were amazing. DEFINITELY coming back! The rooms were not as clean as in the photos.

Royalton Chic offers excellent yoga classes, a modern gym, and top-notch service. the largest pool is perfect for morning laps, and the pristine beach is easily accessible. the hotel's safety measures ensure a worry-free stay, and the luxurious rooms provide a comfortable retreat.

Minor food and drink inconsistencies.

The staff made our stay unforgettable, always on top of everything and so friendly! The oceanfront room views from the 15th floor were breathtaking, and the food surpassed expectations- no hassle getting a table at any restaurant. The spa was a much-needed getaway, their full body massages were pure bliss. Only small issue was slow room service at times, but the overall experience was top-notch. 🌴

The oceanfront suite provided stunning views of both sunrise and sunset, creating a tranquil atmosphere for our stay. The VIBE team's fun beach activities added a lively touch to our experience. Despite a few minor inconveniences, the beautiful building and convenient location made our trip memorable.

Room service and views were excellent. The restaurant servers were mostly friendly but faced unnecessary upselling tactics. Hot water issue handled poorly, but Oscar saved the day with empathy and a surprise anniversary meal arrangement. Location was perfect, but check-in/out processes and panhandlers were off-putting. Overall, the hotel had great facilities and a pleasant atmosphere, despite some service inconsistencies and rip-off experiences.

We totally dug the awesome location, close to the beach and clubs, and the fantastic food options, especially at the included a la carte restaurants. The pool bar and pizza joint were on point, and the staff was super attentive, making sure our drinks were never empty. We chilled hard at the outdoor swimming pool and got a relaxing massage at the spa, feeling like kings and queens 👑 amidst the paradise vibes.

The staff were fantastic, always attentive and friendly. The evening entertainment was top-notch. The variety of restaurants was a highlight, offering plenty of choices. There were slight inconveniences with the slow elevators and the coffee machine plug. A great stay with stunning views.

The exceptional staff and service truly made my stay memorable, from the welcoming front desk team to the top-notch pool and beach servers who went above and beyond. I did notice some issues with room maintenance, particularly with temperature control and mold in the vents, which could be improved for a better guest experience.

Omg, the beach access was chefs kiss! 🏖️ and the staff made me feel like royalty! but the room near the bar was sooo noisy. Overall, a fab stay! 🌴

I had an amazing experience at this hotel! the room service was quick and efficient, and the poolside snack bar had tasty options. the breakfast spread was great, although having a fresh pancake and waffle station would make it even better. the location is perfect, just a short walk away from shopping and popular nightclubs.

One thing that could be improved is the attention to detail in housekeeping, ensuring that supplies like toilet paper are always replenished. enhancing the soundproofing in the rooms could provide a more peaceful stay for guests sensitive to noise.

The exclusive amenities in this hotel are luxurious. We were impressed by the beauty treatment we received. the room advantages were distinct and made us feel pampered. the outdoor swimming pool and beach access were a delight, providing us with excellent relaxation opportunities.

The only minor issue we encountered was the slow service we received at the poolside snack bar. this did not significantly impact our overall wonderful experience at this hotel.

If you're seeking a luxurious, all-inclusive Caribbean vacation where everyone is family, Royalton CHIC Punta Cana Resort & Casino is the perfect destination. From ultimate fun in the sun at the Caribbean's largest water park to an array of resort-offered water sports, such as snorkeling and kayaking, there's never a dull moment. The resort's social ambiance makes it an ideal choice for a romantic retreat or a getaway with friends, offering an unforgettable experience for all.

For dads, it would be great to have more shaded areas for families with children.

I had a great time at the Adults-Only All-Inclusive resort. The sports event guarantee was a win for me, watching matches while enjoying pub food and premium drinks. The private beach area with attentive service was a highlight - perfect for chilling by the pool with tasty snacks. The nights on the terraces and breeze made the city experience unforgettable. The service and attention to detail were top-notch. Upgrade to Diamond Club™ for deluxe experiences. Looking forward to my next luxury retreat!

At this resort, we had access to Sports Event Guarantee™, which allowed us to cheer on our favorite international matches from the sports bar while dining on delicious pub food and enjoying premium drinks. It was like watching the game live, but with the added bonus of a beautiful ocean view and fantastic company.

Housekeeping issues.

We really enjoyed our stay at this hotel. The location was perfect, close to everything and right on the ocean. The hotel facilities were amazing, with clean and well-maintained pools, beaches, and common areas. The staff was exceptional and extremely attentive to our needs. Every morning, we were greeted with a delicious breakfast, and there were many options to choose from.

Couldn't find any faults at all.

Rooms are spacious and luxurious with easy-to-use electronic room keys. Excellent food options including delicious Asian and Italian dishes, with a wide variety of buffet options. High energy nightlife with entertaining music and fun activities. Exceptionally friendly and helpful staff. Perfect location for exploring the surrounding area.

my second stay at Royalton Chic was just as amazing as the first. the food, staff, and service were outstanding. a special mention to Escamilla & Paez for their exceptional customer service. the resort's beauty, all-inclusive offerings, and the chef's tasting menu are must-try experiences.

for us, it was ideal 🙂

My recent stay was incredible! the staff made my birthday special with balloons and cheesecake. the spa treatments were amazing. I would DEFINITELY choose this place again. the rooms are even better in person than in photos!

My stay at Royalton Chic Cancun was a blend of relaxation and enjoyment, perfect for bonding with my group. The spa and wellness center, swimming pools, beach access, and massage services added to the serene atmosphere. Nearby landmarks like Interactive Aquarium and Mandala Nightclub offered diverse entertainment options. The attentiveness of the staff enhanced the overall experience, making it truly memorable.

From the moment we arrived, the staff was incredibly attentive and the location was perfect. The food selection was amazing, and the entertainment was jaw-dropping. The resort itself was absolutely beautiful, and the service was top-notch in every area, from the pool to the beach, the front desk to room service. The highlight was our dinner at Hunter's Steakhouse, where the meal was absolutely delectable. our experience exceeded all expectations and we can't wait to return.

Autograph Collection in Mexico was a delightful experience. Stunning beach views, lovely indoor bars, and a super-friendly staff made our stay memorable. Elevator wait due to maintenance was the only hiccup, but it didn't overshadow the beauty of the resort.

Perfume scent in rooms. Limited food variety.

it's also located close to some great dinner spots. i had a blast at the swim-up bar and enjoyed the inclusive diamond club perks.

Totally recommend.

The friendly staff and lively pool atmosphere made our stay enjoyable. The gourmet buffet was a standout, thanks to Abraham. However, the sanitizer smell in the room was overpowering, and some restaurant options were lacking. Despite these minor issues, the location, strong drinks, and beautiful setting have us planning a return trip.

The staff was great, always available to help. Butler service was super helpful. Perfectly located near center city with flea market and Coco Bongo. Breathtaking views. Clean and nice hotel. Amazing waitstaff in breakfast and lunch buffet. Buffet was better than dinner restaurants. Great drinks included in basic all-inclusive package. Comfortable rooms with great room service. Good value for the experience.

We spent a total of 9 nights at this beautiful and elegant resort. the room was spacious and perfect for taking pictures, with an amazing ocean view. the rooftop cabanas with mini pools were a great addition and worth the extra cost. the pools were stunning and the overall cleanliness of the hotel was impressive. We had a personal butler named Axel from the Autograph Collection who went above and beyond to make our stay comfortable. He helped us book reservations at different restaurants and even arranged free treatments at the spa. Axel also made sure we had water in our room and arranged for a late check-out at 4 p.m. for free. the staff were exceptional, with special mentions to Esteban, the concierge who helped plan a special birthday dinner, and Fernando at the buffet who always provided excellent service.

I loved the Sports Event Guarantee™, cheering on matches with pub food and premium drinks. Lounge by the beach with tasty hors d'oeuvres. The resort had exciting activities, gourmet dining, and dreamy tropical vibes.

Who needs good food and strong cocktails? Not this place.

I had an incredible stay at this hotel! The staff were absolutely amazing, always friendly and attentive to our needs. The location was perfect, just a short walk from the bustling shops and exciting nightlife. The hotel itself was stunning, with a beautifully designed lobby that left a lasting impression. The food was top-notch, with a variety of delicious options to choose from. The rooms were comfortable, offering breathtaking ocean views. And let's not forget about the breakfast, it was simply outstanding!

Everything was great, no complaints at all.

Crinkle-cut fries were 🔥! Hospitality and comfort hit the spot. Virtual butler? Yes, please! Don't miss the massages at the spa—pure bliss! The martini mix bar? A whole vibe! Cons: Stripers at the party? 😳 Things got wild, workers too involved. Still, the diamond club upgrade sparkled. Just keepin' it real in the Cancun sun!

I chose this hotel solely for its convenient location near the stunning Chac Mool Beach, and I was pleasantly surprised by the exceptional service and incredible attention to detail that Autograph Collection is famous for. The access to all the amenities and services of the wider resort complex, including pools and restaurants, was a fantastic bonus.

Food not up to standards.

I recently stayed at Royalton Chic Suites for 2 weeks and it couldn't have been more delightful. The hotel is brand new and the rooms are clean, fresh, and beautiful. The staff was amazing, always kind and helpful. The food was amazingly tasty with a variety of restaurants to choose from. The location is very good, facing the ocean with clean and beautiful pools. I highly recommend this hotel and will definitely come back with my family!

Totally recommend this hotel.

My husband and I decided to book a last-minute getaway at this all-inclusive resort and it turned out to be the best decision we ever made! We were impressed with the beautiful and exceptionally clean hotel. Our room was absolutely huge and the ocean view from the balcony was simply amazing. Throughout our 7-night stay, we thoroughly enjoyed the food, especially the delicious breakfast buffet. the staff at the resort, including those from the Autograph Collection, were excellent. They were always so nice and on top of everything. the pool and beach area were dreamy, and we loved the beach service. We can't wait to visit again!

Couldn't find any faults at all. 😊

The hotel is amazingly beautiful, with clean rooms and breathtaking ocean views. The rooftop cabanas with mini pools are worth the purchase. The pools are beautiful and there are fitness events at the pool. The variety of food is great, with grilled meats and veggies by the pool. The service from Alejandro by the pool is exceptional, making the stay enjoyable. There is easy access to the beach and security is tight, ensuring a safe environment.

Felt like in a fairy, no complaints whatsoever.

We partied at the ultimate fun in the sun Caribbean water park and enjoyed resort-offered water sports like snorkeling and kayaking. The luxurious, all-inclusive Caribbean vacation made us feel like family, and the all-day pool parties at the resort were epic.

It would have been even better if there were more organized social activities for young, party-going people like us to meet and mingle with others.

During my stay at Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort, I appreciated the convenient location just a 35-minute drive from Montego Bay International Airport, making it the perfect transit stop during my travels. The resort offers the ideal setting for guests to reignite meaningful connections in paradise, with its stylish architecture and exceptional service creating a truly relaxing atmosphere.

The nightly entertainment on the outside stage varied from fairly entertaining to not very good, which could be seen as a minor drawback for those seeking consistent high-quality entertainment during their stay.

The rooftop pool at Royalton Chic Cancun was a fantastic spot to relax and enjoy a swim. The separate bar added a touch of luxury to the experience.

My recent stay at this brand new property exceeded all expectations. The central location was perfect for exploring the area's clubs, just a short mile away. The staff at the hotel, especially Master Chef Carlo from Perú, went above and beyond to ensure a delightful dining experience. From the moment we stepped into the impeccably clean rooms to the friendly and courteous service from all staff members, our 7-day stay was nothing short of amazing. The beach and pool areas were fantastic, and the vibe team, including Ernesto, Alejandro, and Joe.

I would recommend this hotel.

Fantastic food and drinks. Great amenities and beautiful beach. Friendly and attentive staff. Clean and spacious rooms. Convenient location with nearby market for souvenirs

Watered-down drinks. Inconsistent attitude from some bar staff.

The location of the resort on a high hill provides stunning views of the ocean. Guests have to tumble down to even get to the water, creating a unique beach experience. At the restaurant's location, guests can enjoy their meals while overlooking the beautiful beach. The international restaurant offers a varied menu with delicious options, while the paid restaurants provide a more exclusive and upscale dining experience. The rooms are spacious and comfortable, with modern amenities and a well-maintained bathroom. The friendly and attentive staff provide excellent service, making guests feel welcome and taken care of.

Some guests mentioned that the breakfast options were limited, with the menu varying little over the course of their stay.

I had an amazing stay at this all-inclusive resort. The views from my oceanfront room were breathtaking. The cleanliness of the facility was fantastic, especially during these times. The daily temperature checks and mask regulations made me feel safe. The variety and taste of the food were spot on. Also, the entertainment and activities provided were enjoyable and kept me busy. I would definitely recommend this resort to anyone looking for an amazing vacation spot.

The resort was absolutely stunning and the staff were kind and helpful. the drinks were great and being all-inclusive was worth it. One of the best aspects was the chef's tasting menu, which was exceptional. the food and the chef's skills were amazing. Another advantage was the resort's location, just a five-minute walk from the strip.

One of the worst aspects was the room service food portions, which were extremely small. the chicken tenders looked more like chicken sticks.

The location was perfect, right by the beach with stunning views of the ocean. The service was exceptional, with attentive staff always ready to assist. The room service was prompt and efficient, and the rooms themselves were clean and comfortable. The hotel offered a variety of amenities, including a beautiful pool area with a bar and even hookahs. The resort had a relaxed and peaceful atmosphere, making it the perfect place to unwind and enjoy a peaceful vacation. I can't wait to visit this place again.

I would highly recommend this hotel to all my friends.

The location of the hotel is very convenient as it is close to many restaurants and dining options. the chairs in the restaurants are comfortable for small people, making dining comfortable for everyone. the hotel offers a good breakfast selection.

One of the hotels could not meet the expected level of luxury and offered mediocre food.

I chose the hotel to visit the Scorpion's Temple ruins, but I was pleasantly surprised by the exceptional service and access to all amenities and services of the wider resort complex, including pools and restaurants.

Wait staff oversight, theft, cleanliness, and noise issues.

The room was so chic and cozy, with a cool balcony to soak up the ocean view. It made me feel like royalty, and the swim-out pool was the cherry on top!

Personally, I wished the swim-out pools were a tad bit warmer.

I always return for the warm welcome, like the first time when the staff gave me a hot drink in the cold. This place suits me perfectly with great amenities like Wi-Fi, outdoor pool, spa, and 24-hour reception. I'm coming back for a city trip.

Beautiful property, prime location, good food and drinks, amazing staff, helpful and friendly.

Couldn't fault.